In-Store Pick Up
FREE, FAST, & EASY
TO PICK UP AT STORE
GET MOST ITEMS IN JUST 2 HOURS!
HERE IS HOW IT WORKS:
At check out, select "In Store Pick Up"- It's available for most of our items.
WAIT TO HEAR BACK FROM US
We'll let you know when you're order is ready
PICK UP YOUR ITEMS IN STORE
Most items available at our store will be ready in just 2 hours when orders are placed before 3 PM Central Standard Time. Items being shipped to our store may take up to 5 to 8 days.
Pick Up:Please check all merchandise before leaving. Vixen Company is not responsible for shorted merchandise after it has left the store.
Damages: Customer is responsible for inspecting goods upon delivery for damage or shortage at the store. Customer must not any damage on the receipt when accepting goods or the store will not assume responsibility for the damage and refuse to refuse to reimburse. Vixen Company does not guarantee delivery times or dates.
BE READY TO PRESENT YOUR ID AND PROOF OF PAYMENT
For your protection, orders must be signed for release. Be ready to present your ID and proof of payment for release of your order. Please note that a copy of your driver license will be saved on record.
Vixen Company charges a 15% restocking fee in addition to shipping and handling on human hair and synthetic hair extensions on pre-orders only. Vixen Company also charges a 15% restocking fee in addition to shipping and handling on equipment and tools order thru the store and online.
Hair Orders are sold "As-Is"
All hair others whether it is virgin hair, virgin hair or synthetic hair extensions are sold "As-Is" with no warranty or guarantees, implied or expressed of any kind. If an item is not as described, we will issue an even exchange or a refund for the transaction, excluding shipping. A 25% restocking fee is applied, and all return shipping fees are covered by the customer. No refund on human hair extensions or synthetic hair extensions.